FAQ'S

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About Our Certifications

 

 1. What is an TranMazon Certification?

 

Our certifications are online third-party certification tests, which can be purchased online and taken from any location. Our certifications are widely used by job/contract aspirants and recruitment agencies as well as corporate houses for evaluating professional skills. Our certifications help individuals get hired faster since their résumé has the added credibility and recognition that comes with being certified.

 

  2. What are the benefits of taking our certification?

 

ur certifications can greatly boost your employment and career prospects as they are widely acknowledged as a quality means of assessing an individual's knowledge in a particular skill area. These certifications are prepared under ISO 9001-2008 specifications by thorough professionals with several years of experience in their technical domains. The questions are put through several rounds of analysis by our expert teams to help build well-balanced, comprehensive and meaningful tests. This is one of the reasons that our certified professionals are doing far better than their counterparts who have not or could not achieve certification.

 

3. Who should take our certification?

 

 If you would like to give your résumé and career prospects a cutting edge in the competitive job market, an TranMazon certification is just the thing for you. An TranMazon certification will benefit you in the following ways:

  • You need to give your résumé that most wanted punch, which can help land you a dream job.

  • You would like to know where you stand relative to others in your field.

  • You would like to gauge your actual level of knowledge through an independent and authentic assessment system.

  • You want to show the world that your skill level is at par with the best.

  • You would like to have your knowledge certified in a skill for which there is no other certification system available.

  • You would like to approach job interviews with added confidence by presenting your hard copy TranMazon certificate of accomplishment to your prospective employer.

   

4. What do I do if I get disconnected from the Internet while taking a test?

 

The procedure for re-starting from where you left off is very simple. Log in to your members area and you will find the test name displayed in your test list with the status mentioned as 'Incomplete'. Click on the 'Resume test' link to continue from where you left off.

 

Tests left incomplete for more than 1 month are automatically invalidated.

 

5. What kind of format do the tests follow?

 

    The general format of the tests is given below:

  • Nature of Tests: Multiple-choice questions with one or more correct answers

  • Duration: 30 to 50 minutes

  • Number of questions: 30 to 40

  • Negative marking: No negative marking for wrong answers

  • Question weightage: All questions carry equal marks

  • Navigation: You can go back and answer unanswered questions

  • Answer review: You can review the questions at the end of the test by going back and altering your answers

  • Pictures: Some tests may require you to answer a question based upon a graphic image

  • Some tests may follow a completely different format from this. Make sure you read the test details carefully by clicking on the test name from the list of tests.

   

6. What is the syllabus of each test?

 

You will be guided to the test details page which contains the syllabus.

7. What rules must be followed while appearing for a test?

 

The tests are all closed-book tests. No study material should be used while taking a test, neither should you take the help of a friend.

8. Can I see the answers to the questions after completing my test?

 

The answers to the questions are not displayed. This has been done in order to maintain the secrecy of our questions bank.

 

9. What are the passing marks for each test?

 

In general, you require 50% marks to clear a certification test; however, some tests have a different passing criteria, so make sure you read the test details carefully by clicking on the test name from the list of tests.

   

10. What is an Expert Level Certification?

 

If you are able to score 80% or more in your test, you would have qualified with Expert Level. Your hard copy certificate will have the words 'Expert Level' printed as proof of the fact that you have scored distinction marks.

11. How can I enroll and purchase an course?

 

Our courses can be enrolled and purchased online using any common credit card or PayPal.

   

12. How much does a course cost?

 

The fee for each course differs from one to another. You can check the fee of each course by visiting our website.

 

13. What are the various payment options available while purchasing and enrolling?

We accept payments through the following methods:

    a)Credit card payments

    b)PayPal payments

 

14.Can I enroll or purchase more than one test?

  

Yes…..

 

15. If I am not satisfied, can I get a refund of the test fee?

 

There is no provision for a refund. However the course or test may be re-conducted in case of an error due to TranMazon. In case of dissatisfaction with the TranMazon service, you are advised not to reverse the charge on your credit card as it will lead to a negative report being sent to your credit card company and bank. Please contact us immediately..

   

16. What do I do if I get disconnected from the Internet while appearing for a test?

 

The procedure for restarting from where you left off is very simple. Log in to your member area and you will find the test name displayed in your test list with the status mentioned as 'Incomplete'. Click on the 'Resume Test' link to continue from where you left off.

17. What are the browser requirements for taking a test or course?

 

You can take a test on Internet Explorer 5 or above/Netscape 6 or above. Recent versions of most other browsers are also supported. You must have cookies, JavaScript, pictures and popup windows enabled on your browser.

 

Some tests such as the typing test have additional requirements like Java support. Make sure you view the exam details page by clicking on the exam name from the exam list page to see any specific hardware requirements.

 

18. When I try to start the test, it jumps back to the previous screen. What could be wrong?

 

Most tests will work with the normal computer settings. However, if this problem occurs, you should ensure that popup windows/JavaScript or cookies are enabled on your browser. Some of the tests require popup windows to work, so you must ensure that you turn off any popup blocker.

 

To enable JavaScript on the Windows Internet Explorer browser go to: Tools -->Internet Options -->Click on the Security Tab -->In the security settings enable Active scripting and also enable Scripting of Java Applets if you are taking the typing test.

19. What is an hard copy certificate?

 

The hard copy certificate is awarded to all successful test takers who appear for a paid test or who buy a paper certificate after taking a free test. The certificate is of the highest quality and is suitable for mounting.

 

20. How long will it take for my certificate to arrive?

 

The certificate takes 3-4 weeks for delivery depending upon the country you reside in. It is sent through registered air mail.

 

If you are in a hurry to receive your certificate, you can order it through FedEx by paying the express delivery charges. The option to pay the express delivery charges appears after passing the test. It usually takes 3-5 days to receive the certificate through FedEx. When you order your certificate through express delivery, you are also issued a soft copy certificate that you can instantly download and print.

21. What is an online transcript?

 

An online transcript is your online marksheet that you can quickly and conveniently show to employers, clients and friends. The hard copy certificate that you receive bears your transcript ID, which can be used to access your online transcript. The online transcript is only available to people who take paid tests or courses

 

22. What is the Partnership Certified Professional Logo?

 

After you pass any of the courses or tests, you get rights to use the Certified Professional Logo on your resume, visiting cards, letterheads and website. The logo is widely recognized and can greatly boost your personal profile. You can find the logos for the tests you have passed within your member area.

23. I forgot my username/password; what should I do?

 

    Click the 'Forgot Password' link on the login page. You will be guided on how to retrieve your username/password.

contact us

Tel: 800-TRAN 219 (800-872-6219)  | Email: info@TranMazon.com

Office Operation Service Location

Operation Location:

Delivery Station Location:

​1700 Belle Meade Ct, Lawrenceville, GA, 30043

Delivery Store Location:

3863 GA Highway 138 SE

Stockbridge GA 30281

Office Location:

1170 Peachtree Street

Suite 1200

Atlanta GA 30309

 

 

​© 2020 TranMazon, LLC - Amazon Delivery Service Partner 

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